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Q4063: How can I setup my e-mail program to use my custom e-mail address?

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Document # -
Thu 01-Apr-2004 11:50pm -
These instructions are specifically for my own family and friends for whom I have created a custom e-mail address. This page explains how to setup your e-mail program to work with such an address. For purposes of this explanation, we'll assume your name is "Barney Crevier" and that I've setup the e-mail address 'barney@crevier.org' for you. Of course you need to substitute your own information.

You may want to print these instructions and keep them by your computer.

  1. The first thing to do is to make sure your e-mail works without any special settings. So here are the initial settings to use in your e-mail program:

    Original ISP Assigned Settings
    SMTP Server (outgoing): assigned by your ISP
    POP Server (incoming): assigned by your ISP
    User Name: assigned by your ISP
    Password: assigned by your ISP
    Name: Barney Crevier
    Return Address:* assigned by your ISP

  2. Send yourself a test e-mail message (to the address assigned by your ISP) and make sure everything works okay. If that's not working or you have any troubles, call your ISP. They need to troubleshoot that for you. Once that is working, continue with step #3:

  3. Send me an e-mail, and give me the 'Return Address' that you used above. I need to configure my server so that all incoming mail sent to your custom address (barney@crevier.org) is forwarded to the address assigned by your ISP. After I set that up, I'll send you an e-mail back and let you know it's done. Then continue here with #4:

  4. Change the 'Return Address' setting above to your custom e-mail address (i.e. barney@crevier.org).

  5. Send yourself a test e-mail message (to your custom e-mail address that I gave you) and make sure everything works okay. If that's not working or you have any troubles, call me. I need to troubleshoot that for you.

Troubleshooting:
If you ever have any problems sending or receiving e-mail, just begin with step #1 above and continue until the problem is resolved.

 


* Some e-mail programs (i.e. Outlook) call this setting your "E-mail Address". Although different programs use different terminology, this is simply the e-mail address that your ISP has assigned to you. When you send an e-mail, this is the e-mail address that shows up as the "From" address.

Tue 10-Jun-2003 CST
Scott Crevier • De Pere, Wisconsin, USACopyright © 2014
Scott Crevier scott@crevier.info
www.crevier.info
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